Issue排查Guide

FAQ诊断&Solution

按"Scenario定positions → Issue现象 → 排查Steps → Solution → 预防机制"of全链路思路，Fast解决Issue

基础OperationcategoriesIssue

Account&Login

  • • RegisterFailedIssue
  • • Login异常（PasswordError/Verification Code）
  • • Account冻结处理
  • • 多端LoginSynchronizationIssue
→ AccountLoginIssueFAQ

TeamManage

  • • TeamCreateFailed
  • • Member邀请Failed
  • • DepartmentArchitecture搭建异常
→ TeamManageGuide

工作表基础

  • • FieldAddFailed
  • • 工作表无法Save
  • • Layout错乱Issue
→ 新手OperationIssue排查

Number据OperationcategoriesIssue

Number据录入/Submit

  • • SubmitFailed
  • • Field校验不Through
  • • Attachmenton传Failed
  • • 重复SubmitIssue

Number据Query/Export

  • • Number据缺失/重复
  • • ExportFailed/格式错乱
  • • Queryrecords件不生效

Number据Import

  • • Import验证不Through
  • • Number据MatchError
  • • BatchImportFailed
Number据异常FAQ

ProcessApprovalcategoriesIssue

Process流转Issue

  • • Node流转Failed
  • • Branch判断异常
  • • Process卡顿/终止

ApprovalNotificationIssue

  • • Notification未收to
  • • Notification重复发送
  • • Notification对象Error

Permission相关Issue

  • • 无ApprovalPermission
  • • 无法ViewProcess历史
  • • Approval意见无法Submit
ProcessApprovalIssueSolution

AdvancedFunctioncategoriesIssue

聚合表Issue

  • • Number据计算Error
  • • AssociationQueryFailed
  • • Number据Update不and时

Intelligent助手ProIssue

  • • Task未Trigger/多Trigger
  • • StepsExecuteFailed
  • • 第三方联动异常
→ Intelligent助手ProIssue解决

Number据工厂Issue

  • • Number据加工Failed
  • • 输出ResultError
  • • TaskExecute超时

Integration&开发categoriesIssue

API相关Issue

  • • 鉴权Failed
  • • Interface调用超时
  • • BackError码
  • • 参Number构造Error
APIError码对照表

WebhookIssue

  • • 事件监听Failed
  • • 回调处理异常
  • • 签名验证Failed
WebhookConfigure&排查

第三方IntegrationIssue

  • • Enterprise微信/钉钉SynchronizationFailed
  • • Message推送异常
  • • Menu嵌入Issue

多端适配Issue

  • • 工作表显示错乱
  • • Attachmenton传Failed
  • • Number据不Synchronization
  • • ApprovalOperation异常
移动端IssueSolution

排查Tool&Resources

Core排查Tool

Official调试台

API/Webhook调用调试Tool

→ Use调试台

网络检测Tool

网络连通性&速度测试

→ 测试网络

LogAnalysisTool

OperationLogExport&Analysis

→ ViewLogManage

Field校验Tool

工作表校验Rule验证

→ Configure校验Rule

Official排查Manual

Technical Support渠道

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